Yes, our faux plants and trees are designed to be pet-friendly in terms of their appearance and materials; however, they are intended for decorative purposes only and should not be ingested by humans or animals.  While we strive to use non-toxic materials, ingestion of any part of these products may pose a choking hazard or cause digestive discomfort. We disclaim all liability for any injuries, illnesses, or damages resulting from the improper use or ingestion of our products.

By purchasing or using our faux plants and trees, you agree to use them responsibly and keep them out of reach of pets or individuals who may attempt to consume them.

Digital images have the most accurate color possible. However, due to different monitors, there may be variations in color between the actual product and your screen. 

The only way you can cancel or change an order is if it is done prior to it being shipped. Once your order is shipped, it is no longer possible to cancel or change the order. The purchase is then subject to our return policy.

Our products are designed by our team of designers from interior designers to horticulturists. Our products are made from premium materials, crafted by experts, and hand painted. From the materials chosen to work with and down to the finest detail, all of our products are carefully assembled and inspected by our specialists.

CGHunter offers secure payment methods online directly through CGHunter.com as powered by Shopify. All payment information and data are kept secure through Shopify standards and policies. Among the payment methods accepted include American Express, Apple Pay, Diners Club, Discover, Google Pay, VISA, Mastercard, PayPal, and Shop Pay.

Sign into your account. To change your password, simply visit the settings and put in your new password. An email confirmation will be sent shortly afterward confirming the password switch.

At CG Hunter, we take pride in the craftsmanship and quality of our products. We offer a warranty on all products against manufacturing defects in materials and workmanship, ensuring your satisfaction with your purchase.

This warranty does not cover damage caused by environmental elements, misuse, improper care, accidental damage, or normal wear and tear over time.

To make a claim under this warranty, please contact our customer service team at info@cghunter.com with proof of purchase and details of the defect. We will assess the issue and, if covered under this warranty, we will repair or replace the product at no additional charge.

Please note, this warranty applies only to the original purchaser and is non-transferable.

Flat rate shipping is offered on all orders for $25 up to retail value $100 and $35 for all orders over $100.

In-stock, delivery is 3-5 business days in the USA.

All orders are processed during business hours Monday to Friday. Once the item is shipped, all customers are sent an email with the relevant order tracking information, if there is any to include from the shipper.

CGHUNTER believes in the quality of our products, and we want to ensure every customer is fully satisfied with their order. If there’s something we can do, we’re happy to consider it. As of right now, we only accept returns on damaged products. All USA orders are considered final sale. 

When placing your order, payment information will require a billing address which is the address used to register the account you are making payment from. Also required to complete your order is a shipping address which is where you want the product shipped to. The billing address and shipping address may be the same or different.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

CGHunter is a lifestyle brand specializing in artificial plants and seasonal products, offering premium, handcrafted faux plants to home décor experts, interior designers, real estate companies, commercial corporations, and direct to consumers. Our goal is to help create a home environment that is thoughtfully curated, with carefully chosen furnishings and decor that are both beautiful and functional.

The best place to look for our promotions is through our email newsletter. Subscribe to receive updates on the newest and latest products that we have ready to ship, to receive exclusive deals, and giveaways. Click here to subscribe.

You can contact CGHUNTER by either filling out the Contact us form, sending us an email at info@cghunter.com. When contacting us, please have your order number ready.

If you are a business ordering CGHUNTER products to feature in your store or are an interior decorator, interior designer, or work in home staging, we encourage you to sign up for our Trade Program. Do so by sending us a message at marketing@cghunter.com. We often provide special pricing depending on the order and develop custom made-to-order products for industry professionals.

Our products are available for sale directly from our website. For further information on wholesale and distribution, please contact us at marketing@cghunter.com.

If you are an influencer who wants to connect with us to feature our products, contact us here or directly at marketing@cghunter.com. To be considered for an Influencer Partnership, we do ask your page is at least 40% home décor, that you are based in USA, and that your social media pages have highly engaged followers.